It’s not before the project starts – that would be too upsetting to the team, let’s see how things get going first, we don’t want to slow things down? It’s not during the project – well the team is already working towards the next release, wouldn’t this slow them down? It’s not near the end of the project – well things could be doing better, we are late, but if we switched now wouldn’t this…
I enjoy calling into contact centres – not because I do it for fun – but because I’m always interested in how they are going to solve today’s problem. Think about it – it’s you, another person you’ve never met and a phone. But I can tell you the one line that runs shivers down my spine – whether it’s been a good call or a bad one is when the other person on the…
I should have written this on May 4th (May the Fourth be With You) but thought of it while writing a recent MEDIUM article on why we all need to have a Coach. I started thinking of the traits of great coaches and for some reason came back to the Jedi Master himself, Obi Wan Kenobi. What makes Obi Wan Kenobi the greatest Jedi ever? He never gave Luke all the answers he wanted and…
For years I’ve searched for the perfect goal setting app with many having very complex systems of reminders, prompts, recording, updating, etc. I’ve been using an iPhone App for the last 4 months that lets me input the goal, target metrics for the month, one click updates on progress and graphing of the results month to month. Best of all, it follows me wherever I go. Simple tools solving Complex problems for $1.49.
Signs that it’s time for a breakout… Your ideas and suggestions are ignored before they even begin. The path to least resistance is always taken. Change is a bad word, standards and processes are good words. There is a disconnect between your value proposition and your organization’s. Processes have more priority than people. The “Let’s Go For It” attitude has been replaced with the “We’ll get there” attitude. There might be more, there might be…