November 22, 2018
Thank Yous Go Farther Than You Think
It’s two words, they aren’t very long, pretty easy to say – in fact in some languages its only one word. The question is how many times are you going to say it today.
Month: November 2018
November 21, 2018
Superstar’s Lament
We all have that one person on our team that is always getting it done. The work they do is unparalleled. They see through the trees to get to the forest. They read a short blog and know what to do. Where they start is where others give up. But the worst part of being a Superstar? Is that we constantly overload them. We keep giving them more work to do. We keep pouring it on because “only they can do it”. We ignore their requests to move onto something else and try something new. What we should be doing,
November 20, 2018
Grow By Bugs
Or GBB for short. The best way to learn any new software package is to start with the bugs. The best way to learn about a new product is to start with the bugs. The best way to figure out what you may or may not like is to dip your fit in the water and start with the bugs. The best way to gain experience is to start with the bugs. The best part about starting with the bugs is that there are zero expectations for you to resolve them. You’re new. You’ve never worked in this area. You’re
November 19, 2018
When Mobile beat In Store
A few weeks ago I was waiting for my morning drink while watching the staff behind the counter work furiously to fulfill orders. All the while the lines were getting longer and longer. So where were all the orders coming from? Mobile of course – people would place the order, walk down, pick it up and avoid all the lines. Smart for the customer, great for the customer (I’ve even been switching as of late). But bad for the store. Bad for the store when you have people who have taken the time to come in for the experience, to
November 16, 2018
Who makes the real Decisions?
At some point in your life, someone will make a decision for you. You may not know it, you may not see it coming, you may wish it was never made. But it was made. How it affects you? How much you let it bring you down? How much negative emotion do you put into it? Well, that’s your decision to make, it always has been, you just forgot.