Month: September 2021

September 15, 2021

Greg Thomas

Useful Metrics

If you don’t know what you are measuring, you will never know how you are doing. Once you know what you want to measure, you have to accept that in the first X collection periods the data is going to be horrible, downright horrific. Because you have never collected it before. Because you have never analyzed it before. If you give up looking at it, you will be no better off from where you started – still trying to figure out the problem that is staring you in the face. The horrific part of gathering these metrics isn’t that they

September 14, 2021

Greg Thomas

The Remote Growth Challenge

Can you grow your team remotely? And I’m not talking physically – I’m talking about leadership, development skills, scale, empathy, learning. Did you grow your team remotely? Did they develop over the past year when they were all separate? They probably weren’t attending any conferences this year so what did you offer them instead? It’s good not to have answers to these questions, it’s bad to now not do anything about it. Set the goals for how you are going to grow your team this year, share it with them, get their feedback, and move forward. A plan, an idea

September 13, 2021

Greg Thomas

Growing Past Elbow to Elbow

When you are small, everyone and everything is within reach – you are all close together, all next to each other. You can smell the excitement and fear as you push code into production. It’s not one person doing it, it’s everyone, waiting, with bated breath to see what happens. When a customer calls in with an issue, everyone is watching the chat conversation or listening to the speaker. Everyone is there, everyone is involved – your success is predicated upon how much everyone has and wants to put into making it a success. You are all connected at the

September 12, 2021

Greg Thomas

One-On-One Struggles

One-On-Ones are hard, they aren’t easy. If they were easy, we wouldn’t need to do them. Getting started with a team member where there is no trust is even harder because we want that immediate trust, that immediate connection, that quick win. If your one-on-ones are all walks in the park, you’re either not asking the right questions or you’re not putting in the right amount of effort. Embrace the struggle.

September 11, 2021

Greg Thomas

All Ideas No Work

If you aren’t going to do the work that comes with the idea. Then don’t propose the idea. You don’t have to do all the work, but you have to get it started, you have to kick it off, you have to lead it beyond an initial meeting. That first piece of work, that threat of work, is what holds so many ideas back from becoming the start of something great.

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