May 13, 2020
Enabling Bad Behaviour
I can’t take the credit for this – a good friend mentioned this when talking about client work that he does and it reminds me of the work that sometimes you “have to do” because the client “says they need it”. But what that work really does, is enable them to keep doing things badly. Maybe it’s a fear of change, maybe a few of something new or maybe they like doing it this way because that is the habit that they generated (bad habits are easier to set then the good ones). But at the end of the day,