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October 2017

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Want to win over some customers with a great promotion? Give them a discount on your current product. Really want to wow them, give it to them for free. Nothing new there, nothing you haven’t heard of before. But here’s where the onus on the company giving the discount or the item for free resides. They must support that discounted or free item just as they would if the customer bought at the regular price.…

Remember that line from the Force Awakens? Let me refresh your memory… https://www.youtube.com/watch?v=UdV4BCO1w7Y That’s his mantra – no matter what is happening around him, no matter how good or bad it was, Chirrut centred himself with that one simple mantra that he repeated over and over to himself when he needed to calm down, push away anxiety or build himself up. We all need a mantra, a favourite song, a quick one-liner, something that we repeat…

Ask a developer to what extent they comment their code and you’ll learn something very quickly about how they approach their work and their team. Very little comments – whoever comes next can fend for themselves, just as I did. Substantive comments – this was very confusing, I don’t want the next person to have to go through all of that again. Commenting your code serves no purpose today, for you. But for the next…

There are some problems that are very hard to solve, many medical ailments spring to mind. And many more in software as well. But sometimes what is preventing us from solving the problem, from properly solving the problem, isn’t the complexity of it, but our own clarity of it. What am I trying to solve? Who am I trying to solve this for? Why am I trying to solve this? What do I need to…