Coaching an Individual is good, you help that person grow, they get better, they figure out what they should and shouldn’t be doing, they give you feedback and you refine your approach. Rinse and Repeat. But coaching a team? That’s where the magic happens, that’s where you see the strengths of each team member, what they bring to the table, where they excel, and what you can do to help them grow. When the team…
Then start. You don’t need a title. You don’t need a promotion. You just need to do it. You lead in what you do, you lead in how you act, and you lead in every step you take. But you start.
Every Leader and Manager at some point is going to coach. They might not want to, but they are going to have to. So the question is, what kind of coach are you going to be? Are you going to listen to them? Are you going to demand and talk to them? Are you going to take ideas from them or direct your own? There are many types of coaching out there – you might…
That’s right. One day, it will roll over, throw up, and die in a horrible fashion – probably during a big demo, a heavy usage day, or when one of your new customers is using it. Whatever the reason, it won’t be opportune but it will happen. The question is what are you going to do about it? Blame the users? Get mad a the sales team? Wonder why we hadn’t restarted it so long?…
If you aren’t using your own software you are missing out on everything great that you can learn from it. How do those features truly work? What happens when you use a function in a different way? How many clicks does it take to accomplish a task? What happens when something goes wrong? How do we handle errors on the client side? How long does it take to load? What do I think of when…