Blog

December 31, 2020

Greg Thomas

Refusing to Participate

I was reading this article about how the Norwegians get through winter and one line, in particular, blew me away. This is easy enough to change; simply refuse to participate in the Misery Olympics.  It’s not going to be an easy start to the year, it’s not going to be the same January 1st as it has been for so many years of your life. But you have a choice on what you want to do with it. And no one can tell you which way you want to go with it.

December 30, 2020

Greg Thomas

What Do I need to do to be a ____________?

If you want to play hockey, go get a hockey stick and puck and go play. If you want to build a house, go read the building code and build a house. If you want design websites, download Paint.NET and start painting. If you want to write for a newspaper, start writing articles and submitting them to as many newspapers as you can (or start your own blog). If you want to draw comics, get some paper and pencils, start drawing and publish your own comic. If you want to start coding, download NotePad++ or Visual Code or something else,

December 29, 2020

Greg Thomas

It’s Not about the Followers

But if that’s the case, why are you talking about the followers you have? Or how many you need to reach the next tier (who knew there were tiers)? If it’s not about the followers, than why are we counting?

December 28, 2020

Greg Thomas

And Now for Some Rest

Because if you aren’t taking a break right now, at least a day here or there, you’re going to regret it. I was talking with a friend the other day about taking time between the 24th and 1st. Rarely have I ever taken the whole period off (it’s not a badge of honour or anything, it’s just what it is). I’ll take a few days here or there randomly depending on the weather and what the family is doing. But it’s not set in stone and is flexible. Even so, during that period of time, between the 24th and 1st

December 27, 2020

Greg Thomas

I’ll Get Back To You

If you are going to have an email address on your website, make sure it goes to someone. If you are going to have a chatbot on your website, make sure it makes connecting the person to someone in your company as quickly as possible. If you’re going to have a social media presence, setup an internal SLA (Service Level Agreement) for when it can and should be actioned. If you have a phone number, make sure someone is there to pick the call and answer it. Redundancy in all of the above communication mediums are important so nothing falls