There is a difference between getting better and looking better. When you are getting better – you are focused on your team, their growth, their skills, their objectives, delivering the work that you do – in doing so you might have to change gears on the fly, you might have to shift your approach, you might have to try out new ideas. To the outside, it might not look great, but you’re in it for…

My level of anxiety, worry, spidey sense and big flashing red alarm warnings starts going off when I’m in the midst of a heavy presentation only to have someone at the back ask the following question. “Is this the right template that we should be using?” At that point, I want to stop presenting and look around the room to get a feel for what is being said. Is the “beauty and prettiness” of what…

When you’re honest. When you tell it like it is. When you don’t sugarcoat it. When you’re upfront. When you don’t speak in hushed tones or backrooms. When the answers are clear and concise. And most importantly, when you say – “I don’t know.” Those three words are the starting point to making anything better because then you know where you stand, where your team stands and what you need to do move forward. Before…

You know the part of the problem I’m talking about. The moment where it all becomes clear, when what you need to do is in front of you and you know what the next steps are to solve it. That AHA or Eureka moment, whatever it is that you would like to call it. It’s that moment where you have a clear understanding of what is to be solved while also understanding the entire workload…